Privacy Policy

This website is operated by SERES Group srl, a company incorporated under Belgian law ("SERES Group", "we", "us").

For visitors accessing this site from Hong Kong or in the context of our Hong Kong operations, the relevant entity is Seres HK Limited, operating in accordance with the Hong Kong Personal Data (Privacy) Ordinance (Cap. 592) ("PDPO").

For questions about this policy or your personal data, contact us at: info@seres-group.com

We collect personal data only through the contact form on this website. The data collected is:

• Full name
• Company name
• Email address
• Professional profile (Startup / Scale-up, SME, or Blue Chip / Listed Company)
• Project brief (free text)

Purpose: to respond to your business inquiry and assess whether a collaboration is relevant.

Legal basis (EU GDPR): Article 6(1)(b) — processing necessary for the performance of pre-contractual steps at your request, and/or Article 6(1)(f) — our legitimate interest in responding to business inquiries.

Legal basis (Hong Kong PDPO): Data is collected for a directly related purpose that you would reasonably expect, as permitted under the PDPO.

We do not collect sensitive personal data. We do not use your data for marketing without your explicit consent.

This website uses only strictly necessary technical cookies required for it to function (session management). We do not use analytics cookies, advertising cookies, or any third-party tracking scripts.

No consent is required for strictly necessary cookies under GDPR Recital 25. However, we inform you of this as a matter of transparency.

We retain contact form submissions for a maximum of 24 months from the date of receipt, unless a business relationship is established, in which case data is retained for the duration of that relationship plus 5 years for legal and accounting purposes.

We do not sell, rent, or trade your personal data. We may share it with:

• Internal team members (in Belgium and Hong Kong) on a need-to-know basis for handling your inquiry
• Email service providers used to receive and store contact form submissions (acting as data processors under a data processing agreement)

We do not transfer your data to countries outside the EU/EEA or Hong Kong without appropriate safeguards.

Under the GDPR (if you are in the EU/EEA), you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request erasure of your data ("right to be forgotten")
• Object to or restrict processing
• Lodge a complaint with the Belgian Data Protection Authority (APD/GBA): www.dataprotectionauthority.be

Under the PDPO (if you are in Hong Kong), you have the right to:

• Request access to your personal data
• Request correction of inaccurate personal data
• Lodge a complaint with the Office of the Privacy Commissioner for Personal Data (PCPD): www.pcpd.org.hk

To exercise any of these rights, contact us at: info@seres-group.com
We will respond within 30 days.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure, including HTTPS encryption and access controls.

We may update this policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of the site after changes constitutes acceptance of the updated policy.

SERES Group srl
info@seres-group.com

Seres HK Limited
Hong Kong
info@seres-group.com